Account Verification After Login At Winsane
Winsane asks for verification when your activity triggers standard KYC/AML checks or when you request actions that require identity confirmation.
Verification is required before the first withdrawal, because the casino must confirm the account holder and the payment details match.
Winsane also requests verification when you change personal data after login, such as your name, date of birth, or registered address.
A document request can appear after a deposit if the payment method needs a source check, for example when a card or wallet name does not match the account name.
Higher withdrawal amounts and unusual patterns (multiple payment methods, repeated failed deposits, or frequent account logins from new devices) can trigger an additional review.
If you open a responsible gambling limit, request a self-exclusion change, or contact support about account ownership, Winsane can ask for ID again to prevent third‑party access.
- ID: Passport, national ID card, or driving licence. Winsane typically needs a clear photo of the full document, all corners visible, and the details readable.
- Address: Utility bill, bank statement, or a government letter showing your full name and address. The document is usually expected to be recent (commonly within the last 3 months).
- Payment method: For bank cards, a photo of the card can be requested with the middle digits covered and the CVV hidden; the name and last 4 digits stay visible. For e-wallets, a screenshot of the wallet profile page showing the account owner’s name and email can be requested.
- Source of funds (when asked): Payslip, bank statement showing salary deposits, or proof of business income. Winsane requests this when withdrawals or turnover reach internal AML thresholds.
- Face check (when asked): A selfie holding the ID or a short liveness video if the system flags a mismatch between the account data and the document.
Right now, the typical flow is login → verification request appears in the account area when a trigger occurs → documents upload → withdrawals stay on hold until the check is completed.