Winsane KYC Verification Process
Winsane runs KYC checks to confirm who you are, where you live, and that the payment method belongs to you. Verification is tied to withdrawals and to situations where account activity needs extra confirmation.
- Identity (ID/Passport): Winsane requests a clear photo or scan of a government-issued document. Players use a passport, national ID card, or driving licence. The upload must show the full document, all four corners, and readable details; blurred images and cropped edges get rejected. Winsane may ask for a selfie or a short “liveness” check if the system flags a mismatch between account details and the document.
- Address proof: Winsane asks for a document that shows your full name and current residential address. Typical options are a utility bill (electricity, water, gas), a bank statement, or an official government letter. The document date must be recent (commonly within the last 3 months), and screenshots from inside apps are refused when they don’t show the issuer, date, and address on one page.
- Payment method: Winsane verifies the method you use to deposit and withdraw. For bank cards, it asks for photos of the front and back; you cover the middle digits and CVV while keeping the first 6 and last 4 digits visible, plus your name and expiry date. For e-wallets, Winsane requests a screenshot of the wallet profile page showing the account holder name and wallet ID/email. If you deposit via bank transfer, it asks for proof of account ownership such as a bank statement that shows your name and IBAN/account number.
Winsane typically triggers verification before the first withdrawal, after a change to personal details (name, address, phone, email), after a change of payment method, or when a deposit/withdrawal pattern is flagged by internal controls. The review time is commonly 24–48 hours after you upload correct files; complex cases and re-uploads extend this to 3–5 business days.
Current state: Winsane uses a standard three-part KYC flow (ID, address, payment method) and links it to withdrawals. With clean, readable uploads, the check often clears within 1–2